WHITE HAT SEO BLOG

Let’s face it; we all need customer service or some kind of help. We have that need of an immediate fix and preference is given to live help, as opposed to waiting days for an email answer. I mean, if you are willing to wait days for an answer, you might as well send it via the Pony Express!

There are various products on the market today that can meet your need. Here are some of the market leaders.  For example:

Live Person – The uniqueness of this service is that you can do it in-house or have an entire network of people waiting to help your customers. The range of expertise is simply awesome. From coaching to personal development, astrology and psychology.

Live Help – Features departments and operators. You also get free lifetime software upgrades. A plus during these tough financial times. And it is PHP based.

Omnistar – This product offers also a PHP based live person, ticket support and knowledgebase. It also comes with a staff calendar. Now that is useful.

CraftySyntax – This product allows multiple languages to operate at one time, along with multiple departments and multiple operators. It is a free PHP based product.

As you can see, there are a plethora of products that suit your particular need.