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In Internet slang, a troll is a person who sows discord on the Internet by starting quarrels or upsetting people, by posting inflammatory, extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog). Their intent is to provoke readers into an emotional response or to otherwise disrupt normal, on-topic discussions, often for the troll's amusement.

This sense of both the noun and the verb "troll" is associated with Internet discourse, but it has also been used more widely. Media attention in recent years has equated trolling with online harassment. For example, the mass media has used "troll" to mean "a person who defaces Internet tribute sites with the aim of causing grief to families."

But troll activities may affect you, your business and even your family. Defamatory posts, massive harassment, confidential data spreading and a lot of techniques like these are used by the trolls to punish, retaliate or just get attention from their targets. With 10 years of experience in this area, we know how to deal with this nightmare. Our dedicated ORM team monitors troll activity and neutralizes threats in many ways, often by identifying the troll's real ID and giving him an adequate response.

Every dissatisfied employee, client or person you know can become a troll or use troll-like techniques to make your online life a cyber nightmare, damaging your reputation and exposing you in a defamatory way. Leave this issue to our team. We do research, perform damage control, and employ a preventative anti-troll defense--anything needed to push the trolls as far away as possible.